Logistics Track & Trace

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Jerich USA INC.


Department: LogisticsSummary: Provide all customers with quality information and accommodate all customers' requests regarding tracking and tracing of all shipmentsEssential Duties and Responsibilities include the following. Other duties may be assigned. - Track and trace all shipments with the carrier, and confirm deliveries with consignee. - Proactively inform customers of possible delays or delivery failures- Work with Transportation Planners to solve delivery problems - Scan, store, and organize all PODs; provide customer with any POD requests in a timely manner.- Monitor and assist in late shift responsibilities, ensuring all loads are picked up and/or accounted for.- Compile and present data analysis to management; measure performance criteria for all LTL and FTL carriers, as well as performance metrics for internal evaluation.Competency:To perform this job successfully, an individual should demonstrate the following competencies:- Good interpersonal and communication skills in dealing with vendors, employees, and management.- Meet deadlines and perform accurate work with minimal supervision.- Must be able to multitask and execute assignments in a timely manner. - Manage competing demands; able to deal with frequent change, delays, or unexpected events.- Respond to requests for service and assistance; meet commitments.- Look for ways to improve and promote quality; demonstrate accuracy and thoroughness.Education/Experience: - Associate's Degree in Business or Logistics - or equivalent experience Computer Skills:- MS Office - MS Outlook

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