Ramapo College Textbooks > Business Etiquette For Dummies

Business Etiquette For Dummies 2th edition

ISBN:0470147091

ISBN13:9780470147092

Publisher:For Dummies

Author:Sue Fox

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Business Etiquette For Dummies Description

Make no mistake, etiquette is as important in business as it is ineveryday life — it’s also a lot more complicated. Fromemail and phone communications to personal interviews to adaptingto corporate and international cultural differences, BusinessEtiquette For Dummies, 2nd Edition, keeps you onyour best behavior in any business situation.

This friendly, authoritative guide shows you how to develop goodetiquette on the job and navigate today’s diverse and complexbusiness environment with great success. You’ll get savvytips for dressing the part, making polite conversation, mindingyour manners at meetings and meals, behaving at off-site events,handling ethical dilemmas, and conducting international business.You’ll find out how to behave gracefully during tensenegotiations, improve your communication skills, and overcome allsorts of work-related challenges. Discover how to:

  • Make a great first impression
  • Meet and greet with ease
  • Be a good company representative
  • Practice proper online etiquette
  • Adapt to the changing rules of etiquette
  • Deal with difficult personalities without losing your cool
  • Become a well-mannered traveler
  • Develop good relationships with your peers, staff, andsuperiors
  • Give compliments and offer criticism
  • Respect physical, racial, ethnic, and gender differences atwork
  • Learn the difference between “casual Friday” andsloppy Saturday
  • Develop cubicle courtesy
  • Avoid conversational faux pas

Business etiquette is as important to your success as doing yourjob well. Read Business Etiquette For Dummies, 2ndEdition, and make no mistake.

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