Ramapo College Textbooks > Essentials of Quality with Cases and Experiential Exercises

Essentials of Quality with Cases and Experiential Exercises 1th edition

ISBN:0470509597

ISBN13:9780470509593

Publisher:Wiley

Authors:Victor E. Sower, V. E. Sower, Sower

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Essentials of Quality with Cases and Experiential Exercises Description

Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.

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